Delivery
We arrange a home delivery service for the following day. So the delivery times are approx. 3 days to deliver in Hyderabad, 7-10 Days for deliveries across India.
The delivery crew will contact you one hour before they are due to arrive, (Only for deliveries in Hyderabad)
The original estimated date you receive is the earliest date we can get your order to you.
Our deliveries will be within 48 hours, and normally next day subject to availability and the distance you live from the store. (Available in Hyderabad Only)
For deliveries you will receive a call one hour prior to delivery.
If you arrange our home delivery, the delivery will normally take place the following day for customers in Hyderabad and the delivery crew will contact you one hour prior to delivery.
To ensure the smooth delivery of your order, there are a few points we need to know about your address:
Will there be time to unload/load?
Are there any height, width or weight restrictions?
Are there any parking restrictions?
Are there any time restrictions?
Don’t worry; we will always find a way, but to ensure delivery first time please let us know of any delivery restrictions in your area in plenty of time. If you think we may have difficulty accessing your property, please contact us.
Please contact us as soon as possible.
Payments Returns, and Product Issues
You can pay through Visa, Mastercard, RuPay, UPI. We also offer RTGS/ NEFT For our customers.
Engineered wood products once assembled cannot be replaced.
Products can be returned only if they cannot be repaired with your original receipt, original box packing but should be disassembled. Depending on the condition of the items, the value and method of refund would be at the discretion of the store
A refund has to be made to the original card used for payment.
Please get in touch with us at info@westido.com
Please mail us at info@westido.com with your invoice copy and brief us about the product/item missing and we will dispatch the product/item the following day.
